Troubleshooting Android Mobile App Builds

If your app is not running properly on Rainforest’s VMs, we strongly recommend that you test it locally to ensure that your application is configured properly for x86.

Make sure your app URL is a direct download link

The hosted file URL must be a direct download link. If this is not the case, Rainforest will not be able to install the .apk file.

  • Note: If using a Dropbox link, please make sure your it ends in dl=1.
    See Dropbox's help article for more info.
  • Some users have used this workaround for Dropbox

Verify Site URL

Rainforest will add a trailing slash "/" when launching running the test. This will sometimes lead to an error that does not allow the test to direct to the correct URL which will fail the test. This can be avoided by adding a "#" to the end of your site url.

Whitelist IPs

Our testers come from various IP address, secure environments will often block testers from reaching your site. Whitelisting Rainforest IP addresses may be required.

If you have any questions, please feel free to reach out to us at [email protected] or through Intercom!

Updated 2 months ago


Troubleshooting Android Mobile App Builds


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