Security

Our testers execute jobs on virtual machines provisioned by us, rather than their own devices. We also have additional security measures in place that customers can request so that only those testers who meet the requirements are able to do customer jobs:

  • Malware Scans. If a tester wants to receive jobs from customers that require HIPAA compliance, the tester must provide recurrent malware scans from the systems they use to access our platform. They upload their malware scans via a page on their portal profile. Please note that this is not a requirement for all of our testers, only testers who wish to receive these jobs.
  • Two-factor Authentication. We provide the support needed for testers to secure their accounts using two-factor authentication, which can also be set up as a requirement for customer tests. This helps us ensure that verified tester accounts remain secure. Please note that while we encourage testers to enable two-factor authentication, it is not required.
  • Customized NDAs. For customers with specific NDA requirements, we support the signature of custom, customer-provided NDA contracts with our testers. Please note that this is not a requirement for all of our testers, only testers who wish to receive jobs from customers with NDA requirements.
  • Other Proof of ID. When testers set up a payment method with Rainforest QA (i.e PayPal or Skrill), they are required to submit a W-9 or W-8BEN (depending on location) and legally-binding “Tester Agreement” signed with their legal name. Please note that there is a very small portion of our crowd who still get paid via MTurk instead of directly via PayPal or Skrill. These testers are not required to submit tax forms or the “Tester Agreement” unless they make the switch to one of our direct payment methods.

Interested in getting our testers to sign a custom NDA? Contact your CSM or Onboarding Specialist, or support@rainforestqa.com.

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