Rainforest records videos of each tester while they are executing your tests in Rainforest's virtual machines. Tester video allows you to not only troubleshoot bugs uncovered, but also get a glimpse into how our testers behave while executing your tests.

To access tester videos, go to the detail results of a test for any given run, click on a screenshot and then click on “Download [tester’s] Video” in the detailed results modal. This will open up a new window and download the video file, which is usually made available in .webm format. Opening this downloaded file will open a new tab in your browser to view the video.

Things to note:

  • Tester video is available for about 95% of results. There is a small percentage of videos that Rainforest is unable to capture and upload successfully.
  • Tester videos stored by Rainforest in Amazon S3 are encrypted-at-rest.
  • If you encounter a video that is blank, please reach out to us and let us know.

If you have any questions around tester videos, please let us know at support@rainforestqa.com!

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