FAQ

Frequently asked questions about testing with Rainforest.

Does Rainforest allow customers to test on actual devices?

Rainforest uses virtual machines to provide a test environment that is stable and robust. You can choose from a variety of platforms and browsers. Moreover, mobile device support includes simulators for Apple and Android devices. For more information, see Supported Web Browsers and Mobile Device Specs.

Can I test audio capability?

Not at this time.

For crowd testing, can I choose where testers come from?

Our system is optimized to provide testers fast without consideration to their location. And rest assured, our testers are a Rainforest proprietary crowd, managed by a dedicated community team. The majority have been with Rainforest for 5 years. For more information, see Testing with the Tester Community.

Can I use Rainforest Automation to test mobile applications?

Not at this time. For these kinds of tests, we recommend our Tester Community.

Does Rainforest Automation support cross-browser testing?

Tests using Automation are optimized for a single browser. This means the test runs with the browser it was created for. When using the Tester Community, your tests are compatible with multiple browsers. For more information, see Testing with the Automation Service.

When writing a test for Automation, do I have to keep running the test to see if it worked?

That’s what the Preview feature is for. With the Visual EditorVisual Editor - A tool that allows you to write tests using precise browser interactions with a live preview. Tests created with the Visual Editor (VE) run using either the Automation Service or Tester Community., you can execute one or more steps by selecting them. Using Preview makes test writing easy.

When using embedded tests in Automation, how many levels deep can I go?

You can nest up to 4 levels. When you reach the limit, the dropdown displays Too Deeply Nested. For more information, see Visual Editor Embedded Tests.

I don’t want to create lots of test data. Can I make the data reusable?

You can. But keep in mind that marking dynamic data as reusable can significantly impact your test result time. Let’s say you have two rows of login data and three testers. The third tester cannot proceed until one of the other testers has finished. For more information, see Reusable Dynamic Data.

When I capture screenshots in the Visual Editor, does Rainforest Automation look at the underlying HTML? Should I be concerned about where an element is on the screen?

Visual Editor operates on a visual level—just like humans. Users interact with the UI, not the Document Object Model (DOM). Just make sure to capture enough of the element to make it identifiable. For more information, see this Best Practices article.


If you have any questions, reach out to us at [email protected] or via the chat bubble below.


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