Using the Test Writing Service

Learn how to speed the development of your tests by leveraging Rainforest’s QA experts.

What is the Rainforest Test Writing Service?

Rainforest’s Test Writing Service (TWS) offloads the tasks of writing and maintaining tests and puts them in the hands of our QA experts. You are allowed up to 20 tests at a time. TWS delivers passing tests that are optimized to run on Rainforest.

How Does the Test Writing Service Work?

We leverage top testers in our tester community to review, write, and run your tests. The following is an overview of how the service works.

  1. Submitting a Request
    Submit a “New Test Suite Request” form. We recommend submitting 10–20 tests in a single batch. For more information, see How to Request a Test Suite Creation.
  2. Test Writing and Execution
    Up to four test authors work on the test cases. Each author writes and optimizes the tests until they reach a passing state. If there are unclear instructions, bugs, or environmental issues that prevent the test from passing, the author blocks the test and requests additional information.
    Note: Visual EditorVisual Editor - A tool that allows you to write tests using precise browser interactions with a live preview. Tests created with the Visual Editor (VE) run using either the Automation Service or Tester Community. tests running with the Automation Service must pass 3 consecutive times to be considered complete.
  3. Returning the Test
    Once a test author is finished, they return the test to your account; the test is now ready for you to run.
The Test Writing Service flow.The Test Writing Service flow.

The Test Writing Service flow.

What Information Does Rainforest Need for a Test Writing Service Request?

The essential ingredients for a successful run are the submitted test outlines and details. To ensure high-quality output, we recommend the following:

  • Ensure the environment you’re requesting is operational.
    Test authors can’t write tests without access to the environment.
  • Include valid login credentials.
  • Provide sufficient detail.
    Make sure to provide detailed instructions on the testing steps. Without this information, test authors may struggle to navigate the site. With unclear instructions, they may not have an understanding of the expected behavior.
  • Avoid business and sector-specific jargon.
    When describing the test cases, assume test authors are not familiar with your industry or how your site works. Make sure your instructions are straightforward.

Rainforest assigns test authors to create the requested test cases, with a turnaround time of 3–5 working days.


If you have any questions, reach out to us at [email protected] or via the chat bubble below.


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