Using Exploratory Testing

Overview

Exploratory testing is a free-form QA offering designed to uncover bugs and issues in your application or website beyond what functional regressions may cover. Moreover, you can expand your coverage for new features and user flows to uncover unknown problems quickly and efficiently.

When you start using exploratory, Rainforest recruits 4 dedicated testers and with each successive run, they're able to gain familiarity with your application and improve their ability to identify issues.

Exploratory Run in Action

When you initiate an exploratory run, each tester in your dedicated team performs 4 hours of testing within 48 hours based on the instructions you provide. Since there are 4 testers, each run consists of 16 total hours of testing.

Results from the exploratory run are delivered as a documentation report at the end of this 48-hour window. The documentation outlines the areas tested and issues found. This report details the step-by-step workflow employed by the tester to identify each bug. It includes the tester's comments on their expectations, the encountered behavior, and a video demonstrating the bug recreation.

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“Explore Account Information” Example

• As a new user, go into the account profile settings and add data such as address, credit card information, and birthday. Feel free to make up the values. We are not interested in the actual data but rather in our site’s ability to save and store the information.
• Go through the entire change password flow to confirm that an email with a change password link is sent and is valid.
• Ensure that after changing your password, the account information you previously entered is recorded and looks correct on the page.
• Note any incorrect values or forms that are too difficult to find.

If you have any questions, reach out to us at [email protected].