Reviewing Failing Screenshots

For a failed test, click the Review button on a step to examine it in more detail. When a screenshot fails, you can see:

• The method we used to match the image
• Where we found the image on the screen
• Our confidence level
• The target image itself

The Site Can’t Be Reached When Navigating to the Test URL

In this case, you may find that the site can’t be reached. Make sure to whitelist all Rainforest IP addresses. For more information, see Which IP Addresses Do Rainforest Tests Come From?

HTTP Logs for Troubleshooting

With HTTPHTTP - Hypertext Transfer Protocol (HTTP) is data communication foundation for the World Wide Web. It provides access to hypertext documents, including hyperlinks to other resources. Logs, Rainforest makes it possible to view all HTTP traffic passing to and from each Rainforest virtual machine (VM). Use HTTP logs to examine request interruptions at the network level and see the order in which HTTP requests were made.

To view a test’s HTTP browser logs:

1. Click the test’s run results.
2. Click the Download dropdown.
3. Click “HTTP logs” to download.

If you have any questions, reach out to us at [email protected] or via the chat bubble below.